Zillie Health sets up safe, human-checked AI inside your clinic's email. It sorts every enquiry, drafts replies in your voice and chases every missed follow-up, so your team can focus on clients.
Enquiries arrive late at night by email and WhatsApp. By the time your team replies the next day, many clients have already booked somewhere else.
Many enquiries arrive in the evening, when nobody is at the desk.
Clients often book with whichever clinic answers first.
Botox reviews, top-ups and unfinished bookings slip through.
Staff retype the same price and aftercare answers every day.
No new software for your team to learn. Everything happens in the email you already use.
Consultations, prices, availability and follow-ups are labelled automatically.
Written from templates you approve, in your clinic's tone of voice.
Complications, complaints and medical questions go straight to a practitioner.
Missed enquiries and Botox reviews are never forgotten.
A demo inbox for a fictional clinic: 16 enquiries sorted, 13 replies drafted and 3 urgent messages sent to a person. All names and messages are made up.
Complications like pain and swelling after filler get no AI reply. They go straight to the practitioner.
Your clients' trust comes first. That's why safety is built into every part of the system.
The AI never diagnoses, advises on treatment or makes clinical decisions. Admin support only.
Your team reviews and approves every reply. Nothing is sent automatically.
Medical, urgent, safeguarding and complaint messages are flagged and routed to a named person.
Built and tested with fictional data, and designed around your UK GDPR responsibilities.
Includes a one-page staff guide and escalation policy, useful for your CQC records.
Change templates, rules or switch it off at any time.
We map how enquiries reach your clinic today.
Week 1We agree safety rules and your reply templates.
Week 1–2We set it up in your inbox and train your team.
Week 2–3We show you reply times, leads recovered and time saved.
Week 4All prices exclude VAT. No long contracts.
A few London aesthetic clinics can join at a reduced pilot fee, in return for honest feedback and permission to share anonymised results.
Founder, Zillie Health
Zillie Health was founded by A H Khan, who brings a healthcare background to clinic technology. That means we understand where admin ends and clinical care begins, and we design every system to respect that line.
Our aim is simple: help clinics respond faster, lose fewer clients and give their teams more time for care.
No. It only handles admin, such as bookings, prices and availability. Anything medical is sent straight to a practitioner, with no AI reply.
No. Every reply is saved as a draft for your team to check, edit and send.
No. It works inside the email you already use, such as Microsoft Outlook, so your team keeps working as normal.
Usually 2–3 weeks from the discovery session to a working system.
We build and test with fictional data, and design the setup around your UK GDPR duties. Your clinic stays in control of its data at all times.
Book a free 20-minute call. No obligation, just a friendly chat about how your clinic handles enquiries today.
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